making a difference with social marketing
by Nedra Kline Weinreich
About Nedra Weinreich
Nedra is a social marketing consultant, author and speaker who works with nonprofits and government agencies for positive health and social change using social media, transmedia storytelling and entertainment education approaches at Weinreich Communications.
I've made the case previously
for how stories can play a role in your efforts to bring about social
change or individual behavior change. One of the best ways to draw
people into your story is to provide opportunities for them to
participate -- whether they can contribute to building a rich
storyworld, or actually have a role in the direction of the narrative.
When someone feels like they are part of the story unfolding around
them, they can vicariously experience what is happening to the
characters. This type of immersion done well can evoke empathy, get an
individual to think about how they would respond if they were in a
particular situation, and/or frame their conception of how the world
should work.
Collaborative storytelling is an experience in which
multiple people contribute to the course of a narrative. There are many
forms this could take - an exquisite corpse project, in which one person picks up the story where the last person left off; LARPs
(Live Action Role Playing) and other role playing games like Dungeons
& Dragons; interactive stories where the audience can vote on what
action the characters should take next; and shared storyworlds, in which parallel or intertwined story-related content may be created collaboratively by a group of people.
As
I've been involved in several transmedia projects - both on the inside
and as a participant from the outside - I've been struck by how
emotionally invested people can get in the story and with the
characters. I wanted to give other social marketers and health
communicators a taste of how a participatory storytelling project might
work, so in advance of the CDC's National Conference on Health Communication, Marketing and Media (HCMM) in Atlanta, GA on August 7-9, I set up an experiment to run concurrently with the conference.
I created a site on Tumblr
that provided some background on the story [the Hogwarts Conference on
Muggle Medicine (HCMM) was happening at the same time as the other
conference] and how to participate. By following the @HCMMstory
Twitter feed and using the #HCMMstory hashtag before and during the
conference, participants (both in Atlanta and virtually) could
contribute tweets written as though they were attending the wizard
version of the conference. Some of the sample tweets included:
Think I grabbed a wonky portkey on my way to the conference. I ended up in the penguin pen at the Georgia Aquarium. #hcmmstory
Heading to the panel on “A Sock on Every Head: Addressing Health Disparities Among House Elves.” #hcmmstory
Don’t miss the Quidditch yoga session happening at dawn. An active wizard is a healthy wizard! #BYOBroom #hcmmstory
The
story started a few days before the conference as the wizards were
gearing up to head to Atlanta, and continued through the end of the
conference. The @HCMMstory Twitter feed ended up with 23 followers,
about 10 people contributing content, and about 40 tweets to the story.
Most of the tweets were in the days before and first day of the
conference. As time went on and conference fatigue set in, fewer and
fewer tweets were posted to the hashtag. I found it increasingly
challenging to follow the CDC conference and simultaneously come up with
clever content for the story, and was so busy at the event that I
didn't have much time to devote to rallying the troops to contribute.
I'm hoping that the other participants found it fun and that it was a
taste of what could be done on a larger scale with a clear behavior
change objective.
Rick Austin at the KTExchange did a short interview with me at the
conference about why storytelling is important for researchers, and
about the HCMM Story experiment:
A great example of this type of participatory storytelling for change is happening right now at Ed Zed Omega
- a collaborative online "thought experiment" following the stories of
five young people who have dropped out of school. Created by Ken Eklund, who was also behind the collaborative alternate reality game World Without Oil,
Ed Zed Omega encourages participants to interact with the characters
via social media and to submit blog posts and other content sharing
their perspective and advice on school and education.
I also love the model used by Beckinfield,
which encourages people to create video diaries as a character they
create themselves living in the fictional and supernatural town of
Beckinfield, CA. Weekly emails provide participants with updates on what
is happening in the town, from which they can create their character's
storyline and collaborate with others. Those who just want to view the
content can do so, jumping from character to character to experience the
story from different angles. Imagine this model being used for a
community imagining how to tackle a shared problem like youth violence
or pandemic flu, with different types of characters -- or people
responding as themselves -- addressing the issue in their own ways. In
responding to a fictional prompt (or an actual situation), people would
have to think through the possible courses of action and their
implications, and see how their decision plays out with the other
participants.
If you want to see how the Harry Potter theme
could be played out more fully to incorporate social change objectives,
take a look at what the Harry Potter Alliance
has been doing. By framing social issues as challenges from the series,
the HPA rallies fans to take action in the real world and be heroes
like their beloved characters.
Think about how your own projects could benefit from bringing people together to tell their own stories and how weaving a new narrative out of the separate strands could catalyze change for good among the storytellers and those who engage with the story.
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