Kudos to Charlene Li and her colleagues at Forrester Research for changing the name of their previously titled “Social Marketing Boot Camp” to the “Social Computing Boot Camp” (official title – “Social Computing: Tapping Into the Power of Connected Customers”).
After my recent post bemoaning the fact that the term “social marketing” was being co-opted by bloggers and others talking about peer-to-peer and consumer generated media, Charlene agreed that the dual use of the term could be confusing. Thanks to her example, and hopefully others like her out there, we may yet win the war of words, keeping the meaning of the term “social marketing” free from confusion.
And I think the term “social computing” describes what she is doing perfectly.