PSA Chic?

This great website promoting lactose tolerance is a tongue-in-cheek play on the typical public service announcement. Though its “corporate underwriter” is Nesquik, they have the PSA format and cause lingo down. Make sure you don’t miss the hilarious video celebrating this “grass-roots movement committed to promoting tolerance for milk in all its flavors and forms.” While nonprofits are usually trying to emulate their better-funded for-profit neighbors in their marketing, it’s a nice change to see that social marketing is also considered hip enough to use to attract the attention of young people.

via IgniteBlog

Online Entertainment Bits and Bytes

Here are a few semi-related interesting tidbits related to online entertainment and games:

  • Today I met Fabio Gratton and Jeff Rohwer of Incendia Health Studios. They are doing a lot of interesting work at the intersection of health, entertainment and the internet. Their Live With It animated series of webisodes on living with HIV is excellent, they are building an advocacy community around breast cancer to let women share their stories, they’ve created an online interactive television network around Hepatitis B and are working on several other similar projects. They have an interesting business model of building the content and then finding sponsors (usually pharma companies).
  • The CDC is not just in Second Life, but also in Whyville, a virtual world for children and teens ages 8-15. In support of National Influenza Vaccination Week, the CDC joined forces with Whyville in a campaign to immunize its citizens against the virtual “Why-Flu.” This simulated version of influenza is transmitted by contact with other infected avatars and results in uncontrolled sneezing that interrupts the ability to chat as well as ugly red boils on the avatar’s face. By purchasing a virtual vaccination, Whyville citizens are protected from this problem and learn about the importance of early vaccinations in the process. (via Ypulse)
  • Second Life and other online role-playing games like World of Warcraft and the Sims can be used to create mini-movies called machinima. Over at the GamePolitics blog, there is a post on using machinima for social change. While he focuses on issues like politics and historical events, machinima can also be used to create short videos on health issues or medical simulations (for example, this Alcoholics Anonymous meets the Matrix video or this heart murmur simulation).
  • Finally, the Games for Health website has just made 12 presentations from their September conference available on their website, with more to come including a video from the conference.

That’s it for now. I’ll just leave you with the little teaser that I’m planning the next Social Marketing University training, which will take place in Washington, DC on March 28-30, 2007 (with the last half-day focusing on Next Generation Social Marketing — those who are already seasoned social marketers will be able to register just for that day). More details will be available soon, and if you would like to receive an announcement of this and future trainings, just send an e-mail to training@social-marketing.com.

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Third (world) Life

Village is a “multiplayer online real-time strategy game for the PC that
immerses the player into the role of an entrepreneur building companies
to bring prosperity to the villages of the third world.” Though they don’t have a demo of the game available yet, they are planning on getting an alpha version out in January. The goal of the game is to promote awareness of social enterprise (eradicating poverty through profits) and to get more people involved in third world development.

It seems to be a mash-up of SimCity, Second Life and the Peace Corps:

Fly over a remote village watching people walking about, farmers tending to their crops, people buying and selling goods in the town markets. Browse anybody in the village and see what income, jobs, education they have. View the stores in the town center to find out what is selling well, and what’s missing entirely. Set up your own store fronts to offer microcredit, kickstart pumps, solar cell rentals, all the self-sustaining businesses that will have the greatest impact on the villagers. Watch as farms flourish, villagers build new homes, and schools grow larger with more healthy children.

Ultimately, there may be tie-ins to reality, with companies that sell products used by nonprofit aid organizations sponsoring the game, nonprofits soliciting donations, and the possibility of applying what is learned to real villages. I don’t know if the business model will take off, given that there’s not a lot of extra money floating around in this sector, but it could be a place for Second Lifers to escape the first-world commercialism that’s invading their virtual space.

via CharityBlog

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Tradition!

As we sat around the table at Thanksgiving, eating the same food we eat every year (not that I’m complaining!), on the same pilgrim placemats my 10-year old nephew made years ago in preschool, at the same strange time (who eats dinner at 4:00?), with the same wonderful people, I started thinking about the power of tradition. As someone who observes just about every major and minor Jewish holiday with all the requisite flourishes, believe me – I know about tradition.

What is it about tradition that is so important to people? Why do we all have to eat turkey at the same time — millions of turkeys across the country — on this one day? (Though my first year in Boston for grad school, I had Thanksgiving with my elderly landlady who could not stand turkey so we had cornish hens — it just felt wrong!)

I think tradition is especially important to us because when so many things constantly change in our lives, the things that remain the same keep us linked to the past, to our roots, to our family. It’s comforting to experience the same tastes, smells, sounds and sights that are connected to positive emotions and feelings of happiness, belonging and love (though sadly this is not true for everyone). Children especially cling to traditions and get upset when they are not followed (what do you mean you didn’t put marshmallows on top of the sweet potatoes this year????).

While we generally think of traditions as something that is passed down through the generations, they can also be started anew just by doing the same thing for two years in a row. About 5 years ago, I volunteered to bring a different version of the standard cranberry sauce (a jalapeno-spiked relish – delicious!) that is now a dish I bring every year. Or on a non-holiday note, my husband and I got together a few years ago with some good friends we don’t see very often on what happened to be the winter solstice. Since then, we make it a point to at see each other at least twice a year — on the winter and summer solstices. The tradition ensures that we will maintain our friendship.

Not all traditions come from history, religion or family. Some are manufactured by those with a financial or social interest in the tradition’s accoutrements and are adopted widely by a community or culture. Recently I read in the Wall Street Journal (subscriber access only) about Pepero Day, an unofficial holiday in South Korea in which friends and couples exchange the chocolate-coated Pepero cookie sticks (four of which look like the holiday’s date — 11/11). Sales of the snack have skyrocketed since Pepero Day supposedly started in 1994, when girls at a middle school exchanged Pepero sticks, wishing each other to become as tall and slender as a Pepero (though it may be a story dreamed up by the marketing team).

Similarly, Kit Kat bars have become popular in Japan as a way of wishing someone luck on their school exams. This tradition was orchestrated by the marketers in a way that made it seem organic and is based on the similarity between the candy’s name and the Japanese phrase kitto katsu, which means roughly “I hope you succeed!” Now Japanese moms wouldn’t think of sending their children to take their exams without their lucky Kit Kats.

Is this any different from the Hallmark holidays of Grandparent’s Day and Secretary’s Day or the obvious commercial tradition of having yearly blowout sales on the day after Thanksgiving (my own private vision of hell is going to the mall that day)? In fact, social marketers do this type of thing all the time, with this Friday being World AIDS Day, next week being National Handwashing Awareness Week and dozens of other national health observances for all days, weeks and months. These observances might be traditions for people working in these fields, but they haven’t quite caught on with the general public yet.

How can we create new positive health and social traditions that will be adopted by the people who will most benefit from them?

  • Tie it to a seasonal occurrence – For example, fire prevention programs promote the semi-annual campaign to encourage people to change the battery in their smoke detectors when they change the clocks for daylight savings time.
  • Make it about friends and family – Every October, my stepfamily participates in the Hirshberg Foundation’s Walk/Run to raise money for pancreatic cancer research because their father died from the disease. It’s a way for them to come together and do something positive in their father’s memory.
  • Incorporate the new tradition into already-existing traditions – Perhaps that pumpkin pie can be made in a way that is lower in fat and calories or the family can go on a post-Thanksgiving dinner walk around the neighborhood. One of the best examples of a social marketing program done on a small budget I’ve seen is a campaign by the state of Georgia to prevent outbreaks of bacterial infection by a couple of small changes to the way mostly older African American women prepare the traditional dish of chitterlings (pork intestines).
  • Incorporate other cultures’ traditions into your own – We have a culture that thinks nothing of eating nachos on Cinco de Mayo and drinking green beer on St. Patrick’s Day. Perhaps there are other more healthful or socially beneficial traditions from other diverse groups that can be extended to the larger culture. For example, the Mediterranean diet, which centers around olive oil, unrefined grains, fruits and vegetables, and a moderate amount of wine, has been shown to increase longevity and could be touted as part of a Greek festival day. The Chinese New Year could be an occasion for promoting the healthful effects of drinking tea.
  • Institutionalize something as a tradition by doing it annually – Once something has been done two years in a row, it could loosely be considered a tradition. Take advantage of that fact and start referring to your annual event as a community tradition. Boston Medical Center’s Halloween Town seems like it could be heading in this direction after just two years. Your community’s annual health fair might be the occasion that people look forward to each year to get their blood pressure checked and talk to a health educator about their latest health concern.

Traditions can be big or small. Starbucks is making a little too much of the fact that it rolls out red cups for the holiday by creating an entire website called It’s Red Again that is all about holiday traditions. But they are definitely smart to try to tie their product to something that resonates deeply with people — tradition.

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Giving Thanks


One of the things I’ve figured out as I’ve gone through life is that the key to happiness is in wanting what you have, not in having what you want. And I am very lucky to have everything I could possibly need. As Thanksgiving comes to America on Thursday, I beg your indulgence as I recount the things for which I am grateful this year:

  • Number one are my wonderful, loving husband and two amazing children (along with my whole extended undysfunctional family)
  • My health and well-being
  • Clients who I love and whose causes I believe in wholeheartedly
  • The opportunity to do meaningful and fulfilling work every day that makes a positive difference in the world
  • Soldiers, police and firefighters who voluntarily put their lives on the line to keep me and my family safe
  • The right to practice my religion in peace, speak my mind, and have a say in what happens in my government
  • The ability to eat a Thanksgiving dinner without worrying where my next meal will come from
  • Living in Southern California, where it’s been in the upper 70s and 80s in mid-November!
  • The beauty of this world, from the dew on a spider web to the indescribable purple of dusk

And, what would a blogger be without her readers? Thank you to all of you for caring what I have to say and for spending some of your precious minutes reading my blog. I wish you and your families a very happy Thanksgiving.

Googlebombing for Good

Anyone who has done a Google search on the words “miserable failure” has witnessed the effects of a Google bomb (the first result is a link to George W. Bush’s bio, though #2 and 3 are to Jimmy Carter and Michael Moore). This is a way that people attempt to influence the ranking of a page in the Google results — often for political or humorous reasons. When particular words are frequently linked to a specific website, that site will come up higher in the rankings when a search is done for those words.

These hijinks are not usually something that people outside of SEO or dirty politics need to worry about. But recently it has been noted that the top result on a Google search for “Martin Luther King” is a site called martinlutherking dot org that was created by a white supremacist group (I did not link to it to avoid raising its PageRank). At first glance, it appears to be legitimate, and has probably been used by many unsuspecting people as a source of information about MLK. Apparently, quite a few educators who are trying to teach their students about being critical of what they read on the internet have linked to this page as an example, which has inadvertently raised it to the top spot (not to mention the skinheads or others who uncritically used it as a source who are linking to it as well).

So to try to push this offensive website off the front page, I’m joining in on the campaign to Google bomb it out of there. If you want to join in, you can grab the code from Tuttle SVC’s blog for the links below, which provide much better alternatives for those who want real information.

Martin Luther King

Martin Luther King

Martin Luther King

Martin Luther King

Martin Luther King

Martin Luther King

Martin Luther King

Martin Luther King

Martin Luther King

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